1. Service tenet: Desa Power makes the world full of light!

2. Service goal: Service quality wins user satisfaction

3. Service efficiency: Our company promises to provide 

solutions within 24 hours and solve the problem within 7 working days. If there is a quality problem with the product, it will be solved by phone first, or you can call directly: 0086- 21-59101272!

4. Warranty scope: The warranty period of the product (motor and power) is one year or 500 hours (whichever comes first). The whole machine is maintained for life. If there is a problem with the product that is not caused by human factors, we will repair it free of charge. For failures caused by human damage or failure to perform careful maintenance according to the cycle indicated in the technical manual, our company provides paid warranty!

 5. After-sales service: After cooperation, our company's after-sales personnel will make no less than 6 phone visits each year to understand the user's usage!